Alternative Futures Group in Rochdale described as ‘good’ by CQC

Our Rochdale Service for people with complex needs including learning disabilities, mental health needs and dementia has been described as “good” by inspectors.

An announced inspection of the AFG Rochdale Branch Office was carried out by the Care Quality Commission (CQC) on May 28. This was the services first inspection since it registered with the Care Quality Commission (CQC) in June 2014.

The service aims to equip people with the essential skills needed to stay living independently in their home of choice for as long as possible and lead a full and active life.

Support is provided in a variety of settings, including individual homes or flats, shared housing/accommodation, extra care schemes and individual outreach/floating support services. The support can be for just a few hours each week or 24 hours a day.

Inspectors visited two houses where people were being supported by the service and found staff had a good relationship with the people in their care.

The report said: “Staff are caring, compassionate and understand the care and support needs of the people they look after. Staff know how to approach people and the actions to take to prevent anxiety and manage behaviours that could challenge”

The report also found that the registered manager had systems in place to record safeguarding concerns, accidents and incidents and take necessary actions as required. A monthly quality assurance meeting is held to discuss the standard of care and support provided and staff are aware of policies and procedures which are in place. There is a recognized management system and staff feel that managers are approachable and supportive.

Care plans were in place detailing how people wished to be supported and people were involved in making decisions about their care.

You can read the report from the CQC in full here.